Frequently asked questions about the MetaTrader platform:

In this section, we mention some of the most frequent doubts that traders have when using the famous MT4 trading platform.

1What's MetaTrader?
MetaTrader is a commercial electronic platform used to trade forex. It is also widely used to analyze financial markets by traders. The MetaTrader platform is mostly used by forex brokers who provide the software to their client base.
2Where can I download the MetaTrader software?
To download the MetaTrader software, please click here and fill out the demo sign-up form. Once completed you will be prompted to download and install MetaTrader.
3How do I insert chart indicators?
1. On the top Menu bar, select INSERT > INDICATORS.
2. You can also navigate to the Navigator section and insert chart indicators from there.
4How do I add my custom indicators onto my trading platform?
This file will have to be of the .mql format – meaning it has to end with .mql .
**For this example the indicator we want to add will be called test_indicator.mql.**
The steps are as follows:
1. Save this file to the following folder, using ‘Save As’: C:\Program Files\AGM-MetaTrader4\experts\indicators\
2. After saving, find the file test_indicator.mql in that folder. The symbol for a .mql file is a yellow diamond with an exclamation mark inside it.
3. Next, restart MetaTrader and find the new indicator in MetaTrader’s Navigator to the left side, in the Custom Indicators folder.
4. To add the indicator to a chart, simply select a chart, then double-click on the indicator in the Custom Indicators folder, select any non-default values you would like to have modified, then select OK.
5How do I display a bar chart?
On the top Menu bar, select CHARTS > BAR CHART or use the keyboard shortcut (Alt+1).
6Does the MetaTrader platform facilitate mini lot (10K) trading?
Yes, you can trade mini lots (10K) using the MetaTrader platform.
Here is the scale that we use for trading lot sizes on MetaTrader:
0.01 lots = 1,000 units of base currency (or dollars) Our “micro” lot size.
0.10 lots = 10,000 units of base currency (or dollars) Our “mini” lot size.
1.00 lots = 100,000 units of base currency (or dollars) Our “standard” lot size.
**Please note that trading in lot sizes that are not shown in the scale above is possible. An example would be an open a lot position of 0.60 (60,000 units), an 8.00 lot position (800,000 units), and even a 3.20 lot position (320,000 units). Please email us with any scale questions to:
**Also, note that other brokers may use a different scale to trade certain size lots. For instance, another broker may show 1.00 lots on a mini account is 10,000 units.
7How do I change the time period on the MetaTrader charts?
To add time periods to the main menu bar, select VIEW > TOOLBARS > PERIODICITY. (If needed) Use the following legend for applying time periods to charts:
M1 = 1-minute chart
M5 = 5-minute chart
M15 = 15-minute chart
M30 = 30-minute chart
H1 = 1-hour chart
H4 = 4-hour chart
D1 = daily chart
W1 = weekly chart
MN = monthly chart
8How do I see all the currency pairs that AG Markets offers?
Within the Market Watch window, all the currency pairs eligible to trade can be viewed by right-clicking within this section and selecting ‘Show All’. All currency pairs will appear thereafter.
9I’ve downloaded the MetaTrader platform. How do I log into my live account and start trading?
An email notification with a login name and password will be sent (i.e. Login: “60141” Password: “as4temp”). Download and install the platform. Open the login screen. Note that a screen may open that asks to open an account. “X” out of this screen.
To login, go to FILE > LOGIN and type your login and password.
The server field has a drop-down menu, select the following server: ‘AGM-MT4 Live Server’
When listening a DING sound (confirmation noise), your account number will appear in the top left corner of the platform.
If you see prices moving in Market Watch and the correct balance in your Terminal section, you have successfully logged into your live account. If you are experiencing problems logging in, please contact our support department.